a45 casino Terms & Conditions

1. Acceptance of Terms

By accessing the a45 casino website, creating an account, making a deposit, or participating in any game or promotional activity on the platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming policy.

These terms apply to all players using the a45 casino platform, regardless of how they access it — whether through a desktop browser, mobile browser, or app. If you are accessing the platform on behalf of someone else, you are personally responsible for ensuring that person also meets all eligibility requirements.

2. Account Eligibility

To create and maintain an account at a45 casino, you must meet all of the following conditions at all times:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of play.
• You are acting on your own behalf and not as an agent for any other person.
• You are not currently subject to a self-exclusion order from a45 casino or any other gaming platform.
• You are not creating an account to engage in fraudulent, collusive, or unlawful activity.
• It is legal for you to participate in online gaming under applicable law in your jurisdiction.

a45 casino reserves the right to request documentary proof of age, identity, or location at any time. Accounts found to be in violation of eligibility requirements will be suspended and any balances may be subject to review.

3. Registration & KYC Verification

When registering at a45 casino, you must provide accurate, current, and complete information. You must maintain the accuracy of this information and update it promptly if anything changes.

One account per person. Each individual is permitted to hold only one active account. Duplicate accounts will be closed and any associated balances may be forfeited.

Before your first withdrawal — and at other times as required — you will be asked to complete a Know Your Customer (KYC) verification process. This typically requires:

• A valid Philippine government-issued photo ID (e.g., passport, driver's licence, UMID, SSS, PhilHealth, or voter's ID).
• A selfie holding your ID with your face clearly visible.
• Proof of address where requested (utility bill or bank statement dated within three months).
• Verification that your registered payment method is in your own name.

Providing false or misleading information during registration or KYC may result in immediate account suspension and forfeiture of any balances.

4. Deposits

All deposits at a45 casino are processed in Philippine Peso (PHP). Supported channels include Philippine bank transfers via InstaPay and PESONet, as well as GCash, Maya, and other local e-wallets listed in your account at the time of deposit.

• Deposits must come from a payment account registered in your own name.
• Minimum and maximum deposit limits apply per transaction and per day. These are shown in your account for each channel.
• Deposits are credited to your account balance once confirmed by the payment processor. Processing times vary by channel.
• a45 casino does not accept deposits via credit cards or cryptocurrency.

If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference number. Do not attempt to re-send the same deposit without first confirming the original transaction status.

5. Withdrawals

Withdrawal requests are processed in Philippine Peso to your registered Philippine bank account or e-wallet. All of the following conditions apply:

• KYC must be completed before any withdrawal can be processed.
• Withdrawals can only be sent to an account registered in your own name. Third-party withdrawals are not permitted under any circumstances.
• Withdrawal requests are subject to a review process. Review times may vary based on the size of the request, account status, and platform volume.
• If bonus conditions apply to part of your balance, the affected portion may not be withdrawable until wagering requirements are met.
• a45 casino reserves the right to request additional documentation before approving any withdrawal.

For the full withdrawal guide including channel options and processing timelines, see the Withdrawal section of the platform.

6. Bonuses & Promotions

From time to time, a45 casino offers promotions, bonuses, free spins, cashback, or other incentives to registered players. All such offers are subject to the following general conditions:

• Each promotion has its own specific terms, including eligible games, wagering requirements, minimum deposit, and expiry period. These are published with each active offer.
• Bonus funds are held separately from real-money funds until wagering requirements are satisfied. Until then, the bonus portion of your balance is not withdrawable.
• Only one bonus can typically be active at a time unless stated otherwise in the promotion terms.
• Bonuses are intended for recreational use and may not be used as part of a low-risk wagering strategy to exploit the wagering contribution of specific games.
• a45 casino reserves the right to withdraw, modify, or cancel any promotion at any time. Players who are found to be abusing the bonus system may have their bonus forfeited and their account reviewed.

7. Gameplay & Bets

All games on the a45 casino platform operate using certified Random Number Generator (RNG) technology. Results are independently random on every spin, deal, or event. Past outcomes have no bearing on future results.

• Bets placed and accepted by the system are final. Technical errors that occur before bet acceptance are voided; bets accepted by the system are binding.
• In the event of a system error, malfunction, or misquoted odds, a45 casino reserves the right to void affected bets and return stakes.
• For live casino and sports betting, specific rules for each game type and market govern accepted bets. These are available in the game or event interface.
• Minimum and maximum bet limits apply to all games and are displayed in each game interface.

8. Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any OTP codes sent to your registered contact details. You must not share your account access with any other person.

• Any activity conducted under your account is your responsibility, whether or not you personally authorised it.
• If you suspect your account has been accessed without your authorisation, contact a45 casino support immediately.
• All account transactions are transmitted over SSL-encrypted connections.

9. Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Using automated software, bots, scripts, or any mechanical means to interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Opening multiple accounts to exploit promotions or circumvent restrictions.
• Providing false identity documents or misrepresenting your age, location, or identity.
• Attempting to reverse-engineer, scrape, or exploit any part of the platform's software or data.
• Using another person's payment method to fund your account.

10. Responsible Gaming

a45 casino is committed to supporting responsible gaming. We provide tools to help you manage your activity, including deposit limits, session reminders, and self-exclusion. These are accessible in your account settings at any time.

• 21+ requirement. No person under 21 years of age is permitted to hold an account or participate in any form of gaming on the platform.
• No guaranteed outcomes. All gaming at a45 casino involves financial risk. We will never suggest that any strategy or bet type results in a certain profit.
• Self-exclusion. Players who wish to take a break from gaming can request a self-exclusion period through their account settings or by contacting support.

For full details on available tools and guidance, visit the Responsible Gaming page.

11. Privacy

Your personal data is collected and processed in accordance with the a45 casino Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy.

12. Amendments to These Terms

a45 casino reserves the right to update or amend these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. If you continue to use the platform after changes are published, you are considered to have accepted the revised terms. We recommend reviewing this page periodically.

13. Account Suspension & Termination

a45 casino may suspend or permanently close your account if:

• You breach any part of these Terms and Conditions.
• You are found to have provided false registration or KYC information.
• Your account activity suggests fraud, collusion, or abuse of the bonus system.
• You are found to be under the age of 21.
• We are required to do so by applicable law or a regulatory obligation.

You may also close your account voluntarily at any time by contacting the support team. Any real-money balance remaining at the time of voluntary closure — net of any applicable bonus conditions — will be returned to your registered payment method subject to KYC verification.

14. Limitation of Liability

To the fullest extent permitted by applicable law, a45 casino is not liable for any indirect, incidental, or consequential losses arising from your use of the platform, including losses from interrupted service, technical malfunctions, or delays in payment processing.

The platform is provided on an "as is" basis. While we aim for continuous availability, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where possible.

15. Contact Us

If you have questions about these Terms and Conditions, or need to raise a dispute or concern, please contact the a45 casino support team. Support is available 24 hours a day, seven days a week.

You can reach us by email at [email protected] or through the live chat feature available when logged in to your account.